YourGOV Service Request System

About YourGOV

YourGOV is an application that allows Glen Ellyn's citizens to report non-emergency related issues to the village. YourGOV can be used via the Web, mobile phone, or tablet. By using YourGOV, you can submit an issue and track its progress from submission to completion.

Issues are brought directly into the Village’s Work Management solution where they can be forwarded on to the responsible department.

We encourage users to create a single sign-in from any of the applications below that can be used across all applications so that the Village can communicate with requesters about the issue and provide updates on the request status.

Requests

For Emergency matters, residents should still call 911 immediately.

Any requests not specifically listed on the Your Gov app should be reported to the Public Works Department 630-469-6756 during normal working hours, or by calling the non-emergency Police Department phone number 630-469-1187 after hours.

How it Works

View the User Guides below for detailed instructions on how to use the applications. You will receive an email notification, if you provide your contact information, when the issue is received and when it is completed. You can expect to be contacted about your issue within 1 to 2 business days.